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Correctional Medicine

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Overview

At Reserve Health, we’re committed to providing excellent medical care. We understand the unique challenges of managing patients during their incarceration. We believe that our patients deserve the best care, despite those challenges.
We leverage our skillful staff, community, and national relationships, and innovative technologies to provide cost-effective, quality healthcare to residents of detention facilities with the dignity and respect expected from any healthcare provider.

Doctor speaking with a woman in the clinic.

What We Offer

  • Preventive Screening
  • Medication Adherence Monitoring
  • Real-Time Analytics

How it Works

Reserve Health serves as a trusted healthcare partner for county jails and detention centers seeking dependable correctional medical services. We collaborate with facility administrators to design and manage customized care programs that meet regulatory standards, reduce operational burden, and support inmate wellbeing. Our approach emphasizes clinical excellence, transparent communication, and long-term partnership—ensuring facilities receive consistent, scalable healthcare support.

Collaborative Partnership

We believe in a one-team philosophy, working in close coordination with facility leadership and security staff to ensure seamless healthcare delivery. Our team provides comprehensive training and ongoing support to ensure our medical operations integrate fluently with your facility’s existing security and administrative systems.

Locations

RH Headquarters

RH Headquarters

650 S Tryon St Suite 440
Charlotte, NC 28202
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Primary Care

135 W Tenth St
Charlotte, NC 28202
Mon - Fri: 8 am - 5 pm closed 12- 1
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Occupational Health

131 Providence Rd Suite 100
Charlotte, NC 28207
Mon - Fri: 7 am - 5 pm
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Mental Health

141 Providence Rd Suite 112
Charlotte, NC 28207
Mon - Fri: 8 am - 5 pm closed 12-1
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Our Integrated Care Model

Our approach integrates advanced medical practices with the latest technology to deliver exceptional care to justice-involved individuals while ensuring strict compliance with legal, ethical, and NCCHC/ACA standards. From primary care to specialized treatments, our services cover the full spectrum of facility healthcare needs.
Recognizing the critical role of behavioral health, we offer specialized programs for substance abuse and psychiatric care. Because the patient population relies exclusively on our team for their medical needs, we are equipped to manage both emergent situations and routine clinical care, ensuring prompt and effective treatment within the secure environment

The Proactive Intervention Difference

We distinguish ourselves through a philosophy of preemptive wellness: we seek out patients so they do not need to seek us out. By anticipating potential medical issues before they escalate, we reduce off-site transfers and emergency room visits. Our proactive strategies include:

  • Preventive Screening: Identifying high-risk patients who require immediate intervention or chronic disease management.
  • Medication Adherence Monitoring: Rigorously scrutinizing medication pass data to identify non-compliant patients, allowing for timely clinical intervention. 
  • Real-Time Analytics: Utilizing state-of-the-art reporting tools to provide data-driven insights. Our commitment to transparency ensures that facility administration has full access to real-time health trends and outcomes.

Utilization Management and Fiscal Responsibility

Our systematic approach to utilization management ensures that every patient receives the right care at the right time. We maintain fiscal responsibility by ensuring all services are medically necessary, clinically effective. We deliver high-quality, cost-effective care by:

  • Evidence-Based Resource Allocation: Aligning clinical staffing and medical supplies with the specific patient density and acuity of each facility.
  • Integrated Care Oversight: Managing specialty referrals and diagnostic testing through rigorous internal peer review to ensure clinical appropriateness.
  • Quality Assurance & Compliance: Continuously adapting our protocols to meet evolving correctional healthcare mandates and national best practices.